Colin Rule

I work at the intersection of conflict resolution and technology.

I am CEO of I co-founded, an online dispute resolution service provider, acquired by Tyler Technologies in 2017. I build ODR tools for arbitration, mediation, and negotiation. From 2003 to 2011 I was Director of Online Dispute Resolution at eBay and PayPal.

I've written one book on the subject and co-authored another: Online Dispute Resolution for Business and The New Handshake: Online Dispute Resolution and the Future of Consumer Protection.


I am @crule on Twitter and LinkedIn. Some of my writing and recent presentations are available at

If you need a bio, see; you can contact me at crule at